One of the most misunderstood concepts in SBA work is the role of an independent third party—especially in valuation.

Independence is not hostility.
It’s not aloofness.
It’s not “hands off.”

Independence means objectivity.

But objectivity does not require disconnection.

In fact, the strongest lender–vendor relationships are built when everyone understands the boundary correctly:

• The lender does not pressure the vendor for a predetermined outcome.
• The vendor does not confuse independence with poor communication.
• The borrower does not assume independence means “the vendor is against me.”

A good independent vendor is still collaborative.
They still educate.
They still clarify.
They still reduce confusion.

They just do it without compromising objectivity.

This matters because SBA deals are emotionally loaded.
Borrowers want the deal.
Sellers want the deal.
Brokers want the deal.
Lenders want to close responsibly.

A vendor’s independence is what keeps the triangle honest.

But honesty must be communicated with professionalism and respect, or it becomes conflict.

Independence without relationship becomes cold.
Relationship without independence becomes compromised.

The correct balance is: independent and engaged.

Professionalism is truth delivered with discipline.