This is one lenders understand intuitively:
Strong relationships reduce uncertainty.

Not by eliminating risk—
by improving communication, expectations, accountability, and follow-through.

In SBA work, the strongest outcomes happen when there is a real relationship between lender, borrower, and professionals involved.
Because when friction appears, relationships keep people at the table.

Relationships don’t remove problems.
They keep problems manageable.

Competence is important. Humility is indispensable.